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What can I automate with AI agents?

Autonomous LangGraph agents that reason, make decisions and adapt to context

An AI agent is not a chatbot with canned answers. It is software that reasons about your problem, queries your data in real time through RAG, runs actions in your systems (CRM, ERP, email, calendar) and decides the next step without human intervention. We build each agent with Python and LangGraph, tailored to the specific logic of your business — not generic templates.

Why AI agents, not Zapier/N8N

The difference is the ability to reason and adapt

Real reasoning

Agents analyse context and make decisions. They don't just run if/else rules.

Dynamic adaptation

They adjust to the context of each interaction. They don't follow rigid scripts.

Smart escalation

They know when they need a human and pass on the full context.

3 main use cases

Real examples with metrics and the full tech stack

Support

24/7 customer service

An agent that queries your knowledge base with RAG in real time, interprets the customer's intent and resolves level 1 and level 2 queries without human intervention. Connected to the WhatsApp Business API, email and web chat. When it detects frustration or an out-of-policy case, it hands over to the operator with full context.

RAGLangGraphVector DBWhatsApp Business API

Key features:

Answers based on real documentation through semantic search
Complaint handling with access to order history
Sentiment detection for automatic handover
Multichannel: WhatsApp, email and web chat with unified context
Ticket creation in your helpdesk (Zendesk, Freshdesk, OTRS)
Multilingual replies with automatic language detection
<10 s average response time
70% of level 1 queries resolved automatically
Available 24/7 with no night shifts
40-50% less workload for the support team
Customer satisfaction (CSAT) kept above 85%
See the full case
Sales

Sales & qualification

A conversational agent that qualifies leads in real time using your scoring methodology (BANT, MEDDIC or custom). It talks naturally, picks up key information without feeling like a form, and syncs every qualified lead to your CRM — HubSpot, Salesforce or Odoo. It books meetings straight into the assigned salesperson's calendar.

Conversational AILead scoringCalendar APICRM sync

Key features:

Automatic qualification with scoring configurable per vertical
Two-way CRM integration (HubSpot, Salesforce, Odoo)
Automatic scheduling via Google Calendar or the Calendly API
Automated follow-up: re-engagement of cold leads at 48/72h
Purchase-intent detection and assignment to a salesperson by territory
Lead data enrichment from external sources
<2 min average first response time
25-35% lead-to-meeting conversion
Automatic follow-up with no salesperson involvement
60% less time spent on manual qualification
Full coverage: replies outside business hours
See the full case
Ops

Internal operations

An agent that orchestrates complex workflows by connecting your existing systems — ERP, CRM, databases, internal APIs. It makes decisions based on business rules and real-time data. It processes documents, extracts structured information and runs chained actions without anyone pressing a button.

Event-drivenDecision graphsAPI orchestrationDocument AI

Key features:

Automatic processing of invoices, delivery notes and contracts with OCR + LLM
Two-way ERP and CRM sync with no duplicates
Smart alerts: detects anomalies in operational data
Automatic generation of periodic reports with aggregated data
Conditional approvals based on thresholds and business rules
Multi-system orchestration: connects REST and SOAP APIs, webhooks and databases
<30 s processing time per document
70-80% of repetitive operational tasks automated
Integration with any system that has an API
90% fewer manual transcription errors
Positive ROI in 2-3 months for high-volume processes
See the full case

Tech stack in every case

Professional tools, real Python code

LangGraph

Workflow orchestration with decisions

State machines for complex agents

RAG

Contextual knowledge retrieval

Vector databases + semantic search

Python + FastAPI

Robust, scalable backend

REST APIs + asynchronous processing

Full stack:

LangChainWeaviateMongoDBPostgreSQLRedisDockerCelery

A shared process across all cases

4 phases from analysis to production

1
Analysis
I map your current process, identify bottlenecks and define what an agent can solve
2
Prototype
A working agent connected to your real data in 1-2 weeks
3
Production
Deployment with monitoring, logging and performance metrics
4
Evolution
Continuous improvement based on real usage data

What all the cases have in common

Whatever the sector or process, every agent we build shares the same principles: real Python code (not low-code platforms), LangGraph decision graphs you can audit and modify, and access to your data through RAG with vector databases. There are no black boxes. You have access to the source code, the logs of every decision and real-time performance metrics.

The result is an agent that works like one more member of your team: always available, consistent in its decisions, and improving with every interaction thanks to the feedback you gather in production. If a process in your business has clear rules, repetitive volume and needs speed, an AI agent will probably do it better and more cheaply than doing it by hand.

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