Your clinic serves patients 24/7 with AI
Automate appointments, frequent enquiries and post-consultation follow-up. No extra headcount, no loss of human warmth. GDPR compliance guaranteed.
The phone never stops and reception can't cope
Most clinics and medical practices lose up to 30% of their appointments to no-shows nobody reminded in time, while the reception team spends 60% of its day on repetitive calls: booking an appointment, changing a time, asking how to prepare for a test. Every call that goes unanswered is a patient looking for another clinic. And every hour the team spends on admin is an hour not spent on patients in the waiting room.
An AI agent that handles the repetitive work, 24 hours a day
Sphyrna's AI agent integrates with your clinic management system and serves patients on WhatsApp and the web at any time of day. It books, changes and cancels appointments in real time, sends automatic reminders, answers the most common questions about test preparation, opening hours and accepted insurers, and handles post-consultation follow-up. Your team stops answering the phone and focuses on what matters: direct patient care.
What the AI agent can do in your clinic
24/7 appointment management
Books, changes and cancels appointments by WhatsApp or web chat in real time, synced with your clinic management software.
Automatic reminders
Sends appointment reminders 24h and 2h before, with active confirmation. Cuts no-shows by 30% to 50%.
Smart initial triage
Collects symptoms and reason for visit before the appointment, so the practitioner has context in advance and the consultation is more efficient.
Automated medical FAQs
Answers questions about opening hours, preparing for blood tests or imaging, required documents and accepted insurers.
Post-consultation follow-up
Automatically sends instructions, medication reminders and a link to request a check-up after the consultation.
GDPR compliance by design
Encrypted data, EU hosting, explicit consent and a DPA contract as data processor. Ready for the healthcare sector.
How it is implemented in your clinic
Integration with your system
We connect the agent to your clinic management software (Clinic Cloud, Doctolib, QIDA or others with an API) in 5-7 days. You keep your current tool.
Tailored clinic setup
We define opening hours, specialties, response protocols and escalation rules to human staff to suit your needs.
Go live on WhatsApp and the web
We deploy the agent on your WhatsApp Business and web widget. We train your team and monitor the first few weeks to fine-tune responses.
Continuous optimisation
Each month we review conversation metrics, the most common topics and handovers to your team to improve performance.
AI agent vs traditional phone reception
Frequently asked questions about AI for clinics
Yes, as long as the requirements of the GDPR and Spanish healthcare regulations (LOPDGDD) are met. The agent must act as data processor under a signed DPA contract, data must be stored on EU servers, and patients must give explicit consent to communication through digital channels. Sphyrna builds all these safeguards into its standard implementation.
The service starts from €990/month for clinics with up to 2,000 interactions a month, including integration, setup and support. Return on investment is typically reached in 3-6 months thanks to savings in reception hours (2-4 hours a day) and fewer no-shows. The 2-week pilot is free and with no commitment.
Adoption is high when the agent is well designed: it answers in seconds, in natural language and without mistakes. Industry studies show that over 70% of patients prefer to manage appointments by WhatsApp rather than phone. The agent can introduce itself under your clinic's name and always offers the option of speaking to a person.
No. The AI agent for clinics is designed exclusively for administrative and communication tasks: booking appointments, sending reminders, answering questions about services and collecting information before the consultation. Diagnosis and prescription are always the responsibility of the qualified healthcare professional. The agent never replaces the doctor; it frees up their time to do clinical work.
Automate your clinic with a free 2-week pilot
We set up the AI agent with your opening hours, specialties and protocols in under a week. No upfront cost, no change to your current software. Find out how many hours it frees up and how many no-shows it prevents in your specific case.
Request a free pilot for clinics